Help with a Federal Agency
Over the course of my first and second term, our office returned over $1.9 million dollars to constituents, responded to over 136,000 emails, letters and calls and closed over 2,800 constituent cases.
If you feel you have been treated unfairly by a federal agency or haven’t been able to get an answer in a timely manner, our office may be able to help. Our office is here to serve residents of Michigan’s 8th district. If you are unsure if you live within the 8th district, click here to find out.
While we cannot guarantee you a favorable outcome, we will do our best to help you get information and assist you with your problem.
Before we can reach out to federal agencies to request information and work on your case, we will need to get written authorization through a privacy release form. In this privacy release form, our office will need all pertinent information and claim numbers — such as:
Your Social Security number for a case involving the Social Security Administration;
VA claim number for a case with Department of Veterans Affairs;
Taxpayer identification number (TIN), Tax year your issue occured, or Social Security number for an Internal Revenue Service problem;
Your address, home phone number and daytime phone number (if different than home) so that we can obtain any additional information from you that might be necessary;
Copies of any related documents or correspondence that you may have from the agency involved;
If you are experiencing a problem with a state-level agency such as the Unemployment Insurance Agency, Secretary of State, or Michigan Department of the Treasury you are best served by reaching out to your state representative or senator's office. You may look up your state-level elected officials here or here. In addition, the Governor's office has dedicated constituent services representatives who are available to assist you with case specific concerns. Click here for more information on assistance from the Michigan state government.
Once you have gathered all of the necessary information, you can submit a casework request by following these steps.
Step #1: Complete and sign one of the appropriate privacy release forms
*We must have a completed and signed Privacy Release in order to reach out to federal agencies to request information and work on your case*
Step #2: Upload and submit your completed privacy release and any additional documentation here:
The Privacy Act of 1974 (5 U.S.C. § 552a) requires that Members of Congress or their staff have written authorization before they can obtain information about an individual's case.
Understanding how my office can help you:
Many people do not know that their member of Congress can help them with a variety of issues involving federal agencies. My office is here to help, so we put together this guide to help you better understand ways we can assist you. We’re here to assist with any federal agency, so please contact us even if your specific issue isn’t mentioned here.
Our office may be able to help with:
VA health care issues
Delayed VA benefits
Accessing GI benefits
Issues with the Department of Defense
Issues with stalled tax refunds
Corrections to how the IRS calculated what you owe
Navigation of the appeals process if you believe the IRS made an unfair decision
Setting up a payment plan
Connecting you with free, local, and public resources for further tax assistance
Understanding the Recovery Rebate Credit for individuals who haven’t received their stimulus check(s)
Addressing delays or issues with Social Security Benefits
Appealing Medicare decisions
Following up on Medicare claim status
Accessing other federal services available to seniors
Emergency requests to expedite passport applications
Requests for expedited processing of petitions or applications
Checking the status of a case
Communicating questions or concerns with USCIS or the Department of State.
Quick links for FAQs:
COVID Stimulus Payments
The IRS is disbursing the Economic Impact Payments from the American Rescue Plan. For updated information on these payments and information on filing for a Recovery Rebate Credit if you have not received a payment but think you should have visit: www.irs.gov/filing/free-file-do-your-federal-taxes-for-free
ACA Open Enrollment
The Affordable Care Act Marketplace has opened a special enrollment period from February 15 - August 15, 2021. You can sign up for a new plan or change an existing plan by visiting: www.healthcare.gov/
Due to COVID-19 local Social Security Offices have been closed to public visitors. To find out what online tools the SSA provides or to get your local offices number visit www.ssa.gov/agency/emergency/
Federal Student Aid
The Department of Education is extending the COVID Emergency Relief Flexibilities through at least September 30th, 2021. You can find out more information on how this will affect your loan by visiting https://studentaid.gov/announcements-events/coronavirus
Immigration and Citizenship
USCIS is allowing additional time, 60 days beyond the due date, to respond to requests for evidence and notices of intent to deny, revoke, or rescind an application. This extension is valid through March 31, 2021. For more information visit: www.uscis.gov/news/alerts/uscis-extends-flexibility-for-responding-to-agency-requests-3
With regular processing it takes between 18-20 weeks to get a passport. With expedited processing it takes approximately 12 weeks. In some cases we may be able to help in an emergency if you do not think your passport will arrive on time. For more information visit: travel.state.gov/content/travel/en/passports/get-fast.html
For updates on how COVID is impacting passport operations visit: travel.state.gov/content/travel/en/traveladvisories/ea/passport-covid-19.html
These are just some of the ways we can help. If we can’t help you directly, our office will do our best to connect you with someone who can.